WiFi Max. Contact form. Options How long does an upgrade take to activate? eden2 Joining in Options on 18-05-2023 15:49 I accepted a deal on the phone on Monday, equipment came yesterday, but the new package hasn't activated yet. Dave. broadcasting a wireless signal. 86% average network uptime (based on measurements from customer routers across the Virgin Media network. I received an email confirming the order saying it would take 3. a broadband speed boost to the next available level (up to a max of 1Gbps) in your household with up to three WiFi Pods if needed. Virgin Media M125 fibre broadband deals. Open a browser and l og into your hub 192. Activation required. Once you’ve got all the bits and bobs in the right place, you can call our activation centre to activate your services on 0800 953 9500. Broadband, TV and phone customers. css"> <iframe aria-hidden="true" title="GTM" src="height. Ideal when you only need an internet connection for the academic year, or even for part of a semester. But you’ll need to get in touch with your provider to cancel if you’re with Virgin Media or another provider that doesn’t use the Openreach network. . Details. So long as you're in a covered area, Virgin Media will happily connect your home at no extra cost when you sign up. Make the call to the Virgin automated number. Excludes Essential broadband customers from 10 November 2022. Customers of EE, Vodafone, O2 and Three can also use the service at no extra charge but please check the eligibility conditions for your provider. There are posts in the V6 and Manage Your Account forums from other customers that are still waiting. My elderly neighbour has spent hours trying to contact Virgin Media to get upgraded to Sky Sports 1,2,3,4 after been held on line for more than 15 minutes at each attempt he gave up and rang a different number, he told me this was "cancellations" number who at first said they couldnt help but then did, he has signed up for Sky Sports 1-4 but. And finally, if you’re moving home, you need to close an account due to bereavement or critical illness or you’re worried about the cost of living - check our pages for more help, you do have other options rather than cancelling. Virgin Media Set-up Fee: There’s an activation fee of £35. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. Mr_Tart Posts: 635. Your QuickStart pack will be delivered by courier within three working days (four days for Northern Ireland). £8p/m extra or included with Gig1 or Volt. Ultra HD: Requires a Stream box from Virgin Media, and 4K-compatible TV to. Backed by the power of BT, this superb deal means you pay nothing until month four, and then £31. then it will only take about 10 minutes - 1 or 2 hours, depending if everything stays the same or not. You can get free and impartial advice and help with switching over the phone from our Ofcom accredited phone service by calling 0800 093 0405 (or we can call you ), or you can contact our Broadband Expert to ask questions by email. 22-03-2022 09:31. Most Virgin Media deals on contracts of 12 months or more come with a £35 activation fee. At the moment, we haven't detected any problems at Virgin Media. Updated on 20. Thanks for your post @susanpowell1, and a very warm welcome to our Community Forums! Any speed upgrades should come into effect immediately - unless this is a free upgrade as part of Volt benefits, which can take up to 14 days to process. 1. on 11-02-2023 20:31. You’ll also get a broadband speed boost to the next available level ( up to a max of 1Gbps). Discover how Virgin Media services are installed. Don’t turn on the Hub. Go to the right and select Apps. In response to jbrennand. Virgin Media O2 has today refreshed its top packages, the Ultimate Volt bundle and the Biggest TV bundle, to include a Netflix Standard Plan, offering customers all of their favourite entertainment in one easy and convenient place. Is it taking a while to activate your network?On the day of activation, take it out of the box, plug it into both the mains and into your telephone socket. £5. Student broadband (sometimes called student WiFi) is unlimited fibre broadband, just on a shorter term contract. Options. When you move, if you are keeping the same services, you should take all your. g. Feel free to pause at other times, too! First, we need to get you activated. However, I do agree with returning equipment. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. Choose any bundle that includes broadband and TV - just hit Customise your package to add it. It usually takes between 24 and 48 hours for the broadband to be fully activated. How to change an existing Virgin TV box to a Virgin TV V6 box . Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. 4. You’ll find them on top of the email. speeds explained. We would like to show you a description here but the site won’t allow us. How long does Virgin Media Broadband take to activate? If you're a new customer, we'll activate your account automatically two days after your QuickStart pack collection or. 13-12-2021 15:59. How long does it take for the speed upgrade to happen? If you was already a 02 customer you would have to bolt using the 02 app and can take 14 days. Get Virgin Media broadband from £28. Click on Manage Web Safe. 8%. Refer a friend covers any Virgin Media service. The upshot of this is that if you are switching to Sky from another provider on the Openreach network (this is pretty much everyone apart from Virgin Media) then you already have the right cables running to your property. Upgrading Fibre and TV to Hub 3. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. Via the app section. To connect to the Back-up Hub, head to your device’s WiFi settings and select the Back-up Hub’s network name (it’ll start with ‘Huawei’), then type in the WiFi Key. Virgin Media's broadband offerings start from £28 a month. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. The installation of both TV and broadband should take about two weeks from your order and could cost up to £60 depending on what the engineer needs to do – not including the cost of having a new satellite dish installed. It is owned by Virgin Media O2, a 50:50 joint venture between Liberty Global and Telefónica. 2. Advanced Settings > Wireless > Wireless Signal > click on Disable Channel Optimization at the bottom then click on Apply Changes. I accepted a deal on the phone on Monday, equipment came yesterday, but the new package hasn't activated yet. Until now. Once you’ve picked your service, Sky will confirm your activation date. New contract can be arranged – look for your next broadband, TV and home phone deal by signing in My Virgin Media > My Account, or My Upgrades & Offers; or Your Account for your next Virgin Mobile Free to switch providers – 30 days’ notice is all you need to give should you wish to leave. But you’ll need to get in touch with your provider to cancel if you’re with Virgin Media or another provider that doesn’t use the Openreach network. They'll then install a fibre socket inside. Please call 0345 454 1111* for more information. Problems in the last 24 hours. Our longer 24-month contract broadband only deals may offer better value than the 18-month option,. Virgin Media lists the following options for cancelling your contract: Phone: Call 150 from your Virgin Media home phone or 0345 454 1111 from any other phone. Select Parental Controls in Virgin Media Web Safe. Up to 3 WiFi Pods if needed. We can also order you a replacement SIM, or you can order one in your My. Generally it can take only 5 mins to refresh the box, and its just a case of sending a hit (signal) to your box to refresh. When I'm logged into my account, it says the "Services will start date" as 1st June. Priority gives access to once-in-a-lifetime experiences, daily treats and exclusive access to the UK’s hottest events via the popular rewards app from O2. Although the cost of your broadband is going up from 1 November 2015, we really hope you want to continue enjoying your Broadband. 2. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. 50 a month (£30 to £54 a year) depending on the exact bundle they have. Back a step. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. 33 Comments. WiFi services available in station only. EE’s charged up to £8. Recycle or return your kit. You can call your father about it to check if he did some changes on your account since you mentioned that you are on a joint account. Standard Broadband set-up help >Speeds. Unlimited Virgin Media broadband is available without a landline,. Log in to My Virgin Media. Please try following the instructions <<< here >>> . Keeping your number is as easy as 1, 2, 3. V6. We would like to show you a description here but the site won’t allow us. You’ll also get a broadband speed boost to the next available level ( up to a max of 1Gbps). 2. We’ve put together some handy hints and tips to help you become a Virgin TV pro – just let us. Standard broadband - 12 or 18 month contract: Pay a £5 broadband activation fee and choose a free wireless router. Go to My Apps. Step 3 Once you get your new SIM, the switch process starts as soon as you put it in your mobile. 9. Broadband speed boost. Virgin Media owns and operates its. Volt, Bigger Volt and Ultimate Volt all come with exclusive Volt benefits and boosts for customers. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. Virgin Media is a telecommunications company from England, founded in 2007, which provides telephone, television and internet services in the United Kingdom. Since I pay for services a month in advance, then after switching to another provider for a month, this deposit remains with the former provider with somewhere in the spaceships of this company :)? ?There’s also the £35 activation fee, so it is worth doing the maths before you switch. Had a Hub 5 that was defective. Hi @gbhswindon . 99/month to £10. Virgin Media confirmation usually comes after O2 and it can take up to 14 days for the Virgin Media speed boost to be active on your account. TalkTalk. Not available to customers who have had Virgin Media Broadband contracts in the past 12 months. A. Phone line - 5 mins. Unfortunately not. Most QuickStart. What does Virgin Media HomeWorks include? Your own IT team – on call 24/7 . Easier broadband switching for Virgin Media customers and others. With the HDMI cable, connect your V6 box to your TV. 0. I have it paid up to date now though. 291. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. No, you can keep using the same phone you’ve always used. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Here are our early impressions of it. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Your actual speed will be dependent on your location, broadband line, home wiring, WiFi connection and time of day. Networking and WiFi. O2 and Virgin Media will contact you separately when your Volt benefits have been applied, these will come through at different times and could be on different days. services. Both Sky and Virgin Media will be reluctant to let you go. Virgin Media Community. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Keep us updated on how it goes and if you ever have any other query, feel free to reach out and we will assist. You will receive your voucher claim email 120 days after your activation date. Up to 3 WiFi Pods if needed. fc8b82f3ccff9e0c. See the list below on how long it should take. Your post is waiting for approval from FasterBroadband. The long-awaited device gives customers a fuss-free way to access Virgin Media TV with. That means double the mobile data on every eligible O2 Pay Monthly plan in your household. You will receive your voucher claim email 120 days after your activation date. Here's breakdown of the installation costs for some providers: Summary of installation costs for UK broadband providers - last checked October 2023. Still Stuck ? Give us a call. Instead of renting them, you can buy them from the Virgin Media Store to watch digitally on up to 5 compatible devices, including your TV (if you’re a Virgin TV customer with a Virgin TV 360 box, Virgin TV V6 box, Virgin TV TiVo box or. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. How long will the QuickStart installation take me? WiFi Hub - 30 mins. You will receive your voucher claim email 120 days after your activation date. Both your fibre cable and Wi-Fi router will be plugged into this. Connect the other end of the ethernet cable to your Hub. 15 if we don’t turn up on the promised day of an. Please call 0345 454 1111* for more information. How long does it take? If your Virgin Mobile pay as you go handset is locked, you’re looking at a wait of up. That’s where your Virgin TV box comes in: a seriously clever bit of kit built to help you search, save and stream the TV you love. Step 1: First set up your home broadband. 83 per day if we don’t install your services on the promised day until installation’s completed. If you choose another Netflix plan, you’ll only have. You need to leave the Hub 5 connected whilst this is all going on. Joe. Select ‘Customize your bundle’ then under. And lastly, if you leave Virgin Media’s broadband at any point – the Stream box will stop working, and you will need to return it. When your household is with both Virgin Media and O2, you’ll get supercharged speeds, data and WiFi. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. How long will the QuickStart installation take me? WiFi Hub - 30 mins How long does Virgin Media Broadband take to activate? If you're a new customer, we'll activate your account automatically two days after your QuickStart pack collection or delivery, unless you’ve already completed set up yourself. How to set up Fibre Broadband. on 03-05-2023 11:12. 24 months. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. also counts but not 20th if it was all installed and working before 11:59pm on that day. 5G will have limited indoor coverage to begin with. Via the app section. It's less widely available than some other providers, at 52% national coverage compared to 97% of the. on 26-03-2023 19:46. If you keep removing the Hub 5 and using your Hub 4 it will never activate. How long will the QuickStart installation take me? WiFi Hub - 30 mins; Phone line - 5 mins; TV box - 15 minsVirgin Fibre Areas only. Free setup. Click Apply. Broadband speed. Hub 3 has everything required to serve up to 516Mbps (M500) to your household, though you may struggle to get all of that speed to a single device over wifi, since the Hub 3 doesn't offer. And even if you do decide to stay with Virgin Media’s broadband. At most it should take 24 hours (that's. Virgin TV customers can now access a host of popular shows and movies available exclusively on Paramount+ for £6. My contract says the speeds start today, my online account still shows M250 but the change my package page is showing that I have Gig1 Fibre Broadband. TV. Post: You can send a letter to Virgin Media, Sunderland, SR43 4AA. They'll then install a fibre socket inside. If you happen to be a Virgin Media and O2 customer already, Volt will offer you additional benefits at no extra cost, so make sure you activate the service in your account. How to set up Broadband. Is it taking a while to activate your network? Sky, like most broadband providers in the UK, uses the Openreach broadband network to provide its services. To find out more about what 360 has to offer you, shop Virgin TV 360. Virgin Media Connect App: Take control of your bills, broadband and Wifi network the smart way, with Virgin Media’s brand new app. Stream Credit offers customers a 10% saving on their subscriptions when they add them via their Virgin Media bill, giving them even better. Give our Customer Care team a ring on the numbers below. Never been a fan of Virgin Media. Plusnet. If your speed still hasn’t improved with one WiFi pod, simply re-test your speed on the Virgin Media Connect app and if recommended, you can add another WiFi Pod for free. Our contract said our service starts on the 16th August. New line cost. The activation process for Vodafone broadband is simple and straightforward. In short, this means that customers will be able to buy Virgin Media and O2 products together, for the first time, and take advantage of new benefits. If you have a Virgin TV 360 box or Stream from Virgin Media, there are four ways to navigate to the Netflix app: 1. When you move, if you are keeping the same services, you should take all your. How long does the installation take? Generally speaking, we ask you to allow around two hours, but in most cases we get it done much sooner. Check out the do's and don'ts, in our Community FAQs. How long does it. Excludes Essential broadband customers from 10 November 2022. How to set up Digital TV. For Virgin TV 360 customers, if you are already a Disney+ Premium subscriber, simply log into the app on your Virgin TV box. This is because 5G uses mid-band frequency radio waves (spectrum) which don't travel as far. 22-03-2022 09:31. Switching from Virgin Media to BT: The key points. Please read through these terms and conditions carefully. Full Fibre broadband - 24 month contract: No activation fee. From here, simply fill in the details you're asked for and within 14 days you should have your benefits applied on both your O2 and Virgin Media accounts. Web Safe only works when you’re connected to your Virgin Broadband at home. Area reference code is 2 digit long. Switching from a cable broadband provider, like Virgin Media? To make sure you don't lose your broadband service, only cancel your cable broadband service after NOW Broadband is up and running. How long does a Virgin Media installation take? If your home has previously been connected to Virgin Media broadband, the whole signup to up-and-running process can be done in a few days. 3. This Black Friday, you can enjoy three free months of superfast broadband with EE. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. I'm still on my previous channels and internet speed. It's less widely available than some other providers, at 52% national coverage compared to 97% of the. If you’ve got Virgin Media services already, you can still enjoy all the fun of Stream – just call 0800 952 2039 or click here to request a call from our team. To connect to the Back-up Hub, head to your device’s WiFi settings and select the Back-up Hub’s network name (it’ll start with ‘Huawei’), then type in the WiFi Key. Both can be found in the email that was sent prior to the box dispatch. 90mins later, still no activation, merely a flashing blue light. They told me that was ok and then took my payment details. Virgin Media Store lets you buy the latest and greatest movies and TV Box Sets – often before they come out on DVD. You’ll also. 99 per month or £69. Available with M50 broadband or faster. 76 for the remainder of my original plan on a 30 day rolling contract. We would like to show you a description here but the site won’t allow us. Stream from Virgin Media: Virgin Media broadband required (min. Up to 3 WiFi Pods if needed. Or you may be quicker than average! You won’t be involved the whole time. Upgrade to Voicemail Plus. Ideal when you only need an internet connection for the academic year, or even for part of a semester. You don’t need to be a web wizard to know how to take care of your kids online. Jeff Dodds, Chief Operating Officer at. 291. 'One-off charges & credits' are one offs, and will only appear once 3. Order a new phone or SIM Only plan from us. The average increase is 4%, or £3. How long does the installation take? Generally speaking, we ask you to allow around two hours, but in most cases we get it done much sooner. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. If you’re joining NOW Broadband from BT, EE, TalkTalk, Plusnet or any other non-cable provider, you won’t need to cancel with them or let them know you’re leaving - we’ll take care of everything. 0 Kudos. Provider. Just to let you know, your O2. It usually takes about an hour or two. I downgraded my broadband from 1 gig to 500m and just want to know how long it will take and how it works. Now go to Advanced Settings > Wireless > Security > Add a 2 to the. Switch on Child Safe. I just checked that and it's still on 350 Mbit, I upgraded to 500 Mbit. 168. Day your switch. How to turn on Child Safe. Sky usually takes around two weeks to get a new broadband connection set up. Upon checking you should at least put $20 on your account if you`re on a pay as you plan and make sure that your account is on a good standing in terms of payment for a monthly plan. how long does virgin media take to recycle phone numbers and is it possible to call in and ask for the number back, my details are still associated with this. Generally it can take only 5 mins to refresh the box, and its just a case of sending a hit (signal) to your box to refresh. Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13. Hello, No we weren't offered self install, and the technician had to install the line today as he mentioned needing to drill through the wall. Yes! When you join Netflix, you’ll get to choose your Netflix plan. Get ready. It has been a month without broadband services for me and my family due to Virgin management’s incompetence and lack of care!! Last month, as soon as we decided to move home, we informed Virgin. To set up EE TV, first of all, you need to get your broadband working. Mission beach, Queesland. You'll see this icon when we think it'd be helpful for you to pause the video. £8 a month add-on or at no extra cost. We're excited to announce our new entertainment service - Stream. Subject to paragraph 40 (exclusions), a Communications Provider must pay automatic compensation to a customer if it does not activate a customer’s fixed line or broadband service by 11. B. Bear in mind that your unlimited calls only last 60 minutes at a time. In your Stream kit you’ll find everything you need to get the Stream box up and running. Connect everything. on 11-02-2023 20:31. If that doesn't work you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted). There are five main perks you get for being a Virgin Media and O2 customer: 1. BT will inform you of the estimated time it will take for installation once you place an order and agree on a date for the broadband service to be installed. Virgin Fibre Areas only. How long does it take? Ideally, fibre installation should only take a few weeks, but it can take a lot longer under special circumstances or if consents are required. So, that’s superfast broadband, digital TV and home phone or our Volt packages when your household is with both Virgin Media and O2. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer. 30 days or 6, 12, 18 or 24 months. Just take these three simple steps to switch and transfer your number to your new phone. Or pop in our SIM card, switch on your mobile and enter your network unlock code. What the lights on the modem mean. TV box - 15 mins. Recycle or return your kit. Here are our top tips to help you on your way. They'll then install a fibre socket inside. We would like to show you a description here but the site won’t allow us. When you buy your new Virgin Mobile phone contract or SIM from us, we’ll ask you if you want to switch then, and that’s when you can give us your PAC. from the Street Cabinet to your house, then of course to wire your house up, where you would want everything. 99/month. Well over 1 million New Zealand homes and businesses have already ordered fibre and Local Fibre Companies are carrying out more than 10,000 new connections every month. I'm still on my previous channels. You'll just need to pay a one-off activation fee of £35. Virgin Mobile add-on: Get unlimited data, calls and texts at discounted rates for 12 months and cancel anytime. Many networks (Virgin Media O2, Vodafone) can do it free. Finally, they'll complete the setup to make sure it's all working. I do hope you are enjoying your plan up to yet. Virgin Media O2 has today refreshed its top packages, the Ultimate Volt bundle and the Biggest TV bundle, to. Sky usually takes around two weeks to get a new broadband connection set up. Unlimited Virgin Media broadband is available without a landline,. When your household is with Virgin Media and O2, you’ll get supercharged speeds, data and WiFi. Plug into the Virgin Media wall socket. A. I have it paid up to date now though. Options. Ends 16th November. An engineer visit may not be needed if you already have a phone, fibre, or cable. And with our 500GB TiVo box you can record around 250 hours of standard TV or around 50 hours of HD TV. 3. Φ Broadband speed is described as 'average download speed of 10Mb', as it is based on speed available to at least 50% of customers at peak time (8-10pm). 50 and £4. It can take about 10 minutes for the services to become active again (but please bear in mind it can sometimes take up to 24 hours). 83 per day if we don’t install your services on the promised day until installation’s completed. Open a browser and l og into your hub 192. How long does it take? BT recommends giving two weeks' notice , although it can support shorter notice periods in most cases. 05-01-2022 16:01. For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile. Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (9. I accepted a deal on the phone on Monday, equipment came yesterday, but the new package hasn't activated yet. We're pleased to announce that we've strengthened our partnership with Netflix. Find out when Virgin Media broadband will be rolling out in your area - if it’s not already available. Supercharge your world with Volt. However, in some cases, it may take longer. Get connected to the Virgin Mobile network. Unlike BT and Sky, Virgin Media runs on its own cable network. We’re so confident in this technology that we’ve launched our WiFi guarantee. Online I ordered an upgrade to my package to add BT sport collection. If you do need an engineer, they will contact you 24-48 hours before your appointment to confirm. How to pair the 360 remote with. On average it can take 16 days to create your first bill, in which time you'll have been receiving services from us. Whether you’re a new customer setting up equipment for the first time or you need to replace a Hub, Follow our step-by-step guide to get set up in no time. Virgin Media failed to carry out installations on numerous occasions in my new flat after I moved home. As long as you are in an area with coverage, mobile broadband gives you online access on the go. It typically takes around 14 working days to set up a new broadband service. Your actual speed will be dependent on your location, broadband line, home wiring, WiFi connection and time of day. If your balance is zero for 120 days, your account will be deactivated and you'll lose your phone number. Unlike BT and Sky, Virgin Media runs on its own cable network. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 99 to unlock a handset, while prices. This hole will typically be up to 1cm in diameter and often positioned near your front door. That contract will also be cancelled when your service is switched to Vodafone Broadband on the chosen date (except for Virgin Media contracts). co. Broadband. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband setup with the Virgin Media self-install. You will have been advised of any setup costs when you signed up, and those costs have been added to your account. There is no charge for the Stream service, but a one-off £35 Stream activation fee applies, along with charges & terms for each Stream subscription. We’ll give you a switching date – normally within 2 weeks, unless you choose a later one. My current Virgin contract is up for renewal in September and I received an email from them regarding a renewal price. BT Broadband customers won't need to worry about this. Open the Netflix app on your Virgin TV box and select the Netflix banner. If you're setting up a line for the first time, this can usually be connected without an engineer. This promotion means you won’t pay the usual setup fee of £35. Simply press. Unfortunately that has been what I’ve been doing with no success. You've come to the right place. How long will the QuickStart installation take me? WiFi Hub - 30 mins; Phone line - 5 mins; TV box - 15 mins Follow these steps to install your virgin Media Broadband, TV and Phone service. I am a Virgin broadband customer, how do I get O2/Virgin ticket buying priority? - 5320777. 1.